VIP 360 COOKIES POLICY 

Date of Last Update: 8th of October 2024 

Introduction 

This Cookies Policy outlines how GENERAL PAYMENTS GATE LIMITED (“we,” “us,” “our“), a Canadian company registered with the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC), and operating under VIP 360 brand, uses cookies and similar tracking technologies on our website. By using our website, you agree to the use of cookies in accordance with this policy. 

What Are Cookies? 

Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. Cookies help us improve your browsing experience by allowing us to recognize your preferences and distinguish you from other users of our site. They are also used for essential functionality, security, and analytics. Cookies may be either “persistent” or “session” cookies. Persistent cookies remain on your device after you close your browser, while session cookies are deleted automatically when you close your browser. 

Types of Cookies We Use 

We use the following categories of cookies on our website: 

1. Strictly Necessary Cookies 
These cookies are essential for the proper functioning of our website and services. They allow you to navigate the website and use its features, such as accessing secure areas, processing payments, and managing account information. Without these cookies, certain services like prepaid card issuance, money remittance, or virtual account services cannot be provided. 

2. Performance and Analytics Cookies 

These cookies collect information about how you interact with our website, such as which pages you visit most often and if you encounter any errors. We use this data to improve the functionality and performance of our website. These cookies do not collect personal information, as all data is anonymized.

3. Functionality Cookies 

Functionality cookies enable the website to remember choices you make (such as language preferences or region) and provide enhanced features. These cookies may be used to remember your preferences for future visits and help us tailor the website to your needs.

4. Targeting or Advertising Cookies  

We may use cookies to deliver content and advertisements that are relevant to your interests. These cookies collect information about your browsing habits to personalize the content and ads displayed on our website and partner platforms. We may share this information with third parties, such as advertising networks, for this purpose. 

5. Third-Party Cookies 

In some cases, we use third-party cookies from trusted partners, such as analytics providers (e.g., Google Analytics) to help us understand how you use our website and to provide more personalized content. These third parties may have access to data collected by their cookies, and their use of this data is subject to their privacy policies. 

Why We Use Cookies 

We use cookies for several reasons, including but not limited to: 

• Enhancing the user experience on our website 

• Ensuring the functionality of our services  

• Personalizing content and advertisements 

• Improving website performance and security 

• Conducting website analytics and research 

Your Choices Regarding Cookies 

You have the option to accept or reject cookies when you first visit our website. You can also modify your browser settings to refuse cookies or notify you when cookies are being sent. Please note that disabling certain cookies may affect the functionality of our website, particularly the essential cookies required for core services like secure account access, payments, and remittances. 

For more information on how to manage or disable cookies, consult your browser’s help menu or visit: 

• Google Chrome 

• Mozilla Firefox 

• Microsoft Edge 

• Safari 

Cookies and Privacy 

For more information on how we collect, use, and protect your personal data, please refer to our Privacy Policy.  

Updates to This Cookies Policy 

We may update this Cookies Policy from time to time to reflect changes in the way we use cookies or changes in legal and regulatory requirements. Any updates will be posted on this page with an updated “Last Updated” date. 

Contact Us 

If you have any questions about our use of cookies or this Cookies Policy, please contact us at: dpo@vip-360.com.