Stripe account frozen
A freeze usually means Stripe’s risk systems flagged your account, often with funds held and payouts paused. It is recoverable, and it is survivable.
Payment problems
When payments go wrong, speed and honesty matter
Pick the situation you’re in. Each guide covers what’s actually happening, what to do right now, and the realistic way back: no rescue fantasies.
Pick your situation
Read the guide
PayPal account limited
A limitation means PayPal has restricted some or all of your account while it reviews you, often with funds inaccessible for up to 180 days. It is recoverable, and what you do in the first week matters more than anything else.
Bank rejected your business account
UK banks decline and exit whole sectors as policy, often without saying which policy. There is a regulated alternative, and it isn’t offshore.
Rolling reserves
A rolling reserve is the acquirer holding back a slice of every settlement against chargebacks that have not happened yet. Set well it is reasonable. Set by category reflex it can cost more than your processing fees.
Merchant account fees
The headline rate is rarely the problem. The difference between the quote and the statement lives in blends, surcharges and ancillary lines nobody mentioned at signing.
Terminated by a previous acquirer and now being declined everywhere? That is usually a MATCH listing, and it has its own guide: the MATCH list, and the path back.
A note on fairness: platform freezes, limitations and reserves are risk policies applied under terms merchants accepted; frustrating is not the same as improper. These guides stick to what is true and what works.
Not sure which situation is yours?
Describe what happened and a specialist will point you at the right path, honestly, including when the answer is to work your current provider’s process.