Who we serve
Late rent? Let them pay by card.
Send a payment link and a late payer can clear their arrears with a credit card, the same day. Most rent collection can’t take a card at all; yours will.
The problem, honestly
When rent is late, the standard playbook is a phone call, a letter and a wait for a bank transfer the tenant may not have the cash to make this week. What many of them do have is a credit card, and ordinary rent collection has no way to take one.
Our gateway does. You send a payment link; the tenant clears the arrears by card or open banking in one tap; the funds are confirmed and attributed the same day. Arrears stop being a chase and become a checkout.
- Day 0Rent due. Nothing arrives.
- Day 3Chase email. No reply.
- Day 7Phone call. Promise to pay on payday.
- Day 14Transfer arrives, if it does.
Fourteen days of your time, and the arrears are still open.
- Day 0Rent due. Link sent with the reminder.
- Day 0Tenant pays by card from a credit line they already have.
- Day 0Cleared-funds confirmation, attributed to the tenancy.
Closed the day it was raised.
Why a card closes arrears a transfer cannot
The tenant who has not paid is usually not refusing. They are waiting for money that arrives after your rent day.
A bank transfer can only move what is in the account today. A card moves a credit line, which is why the same tenant who cannot transfer until Friday can often clear the arrears on Tuesday. That is not a payments feature so much as a cash-flow one, and it is the reason arrears handled by link close in days rather than weeks.
It also changes the conversation. Chasing means asking somebody to do something they may not be able to do. Sending a link means offering them a way to do it now, which lands very differently on both sides.
Client money, and showing whose it is
Rent is not your money. The hard part is not knowing that, it is evidencing it at any moment to a client, an auditor or a redress scheme.
A pooled account with a reference column is a reconciliation exercise dressed up as a control. A named IBAN per tenancy makes the separation part of the account structure, so attribution happens on arrival and the audit trail is a by-product rather than a month-end rebuild.
- One named IBAN per tenancy, so a payment identifies itself without a reference.
- Card and open banking for arrears, alongside standing transfers for on-time rent.
- A record per payment showing what arrived, when, and against which tenancy.
- Client money rules and e-money safeguarding are separate regimes, and neither replaces the other. A virtual IBAN improves how you evidence client money; it does not change what the rules ask of you.
What you get
Late payers pay by card
The unique piece: a pay-by-invoice link lets a tenant put overdue rent on a credit card today, instead of promising a transfer next week. Cleared-funds confirmation for you, a full audit trail for the file.
Every way tenants pay
Cards and open banking through the gateway, alongside standing bank transfers to the tenancy IBAN. On-time rent and arrears both have a rail.
One IBAN per tenancy
Named virtual IBANs mean every payment self-identifies. No more reference-code detective work at month end, and arrears show up the day they happen.
Client money, treated properly
Funds sit with licensed institutions and are safeguarded under FCA rules. Your own client-money obligations and CMP scheme membership remain yours; we explain exactly how the two regimes fit together.
How matching works
Tell us your situation
Your model, markets, volumes and history. A specialist responds, typically within 24 hours.
Matched & underwritten
We match you to the right institution in the network; underwriting assesses your business on its merits.
Live in as little as 48 hours
Subject to all relevant documentation. Your specialist stays your contact after go-live.
Related: Client money vs safeguarding, explained · Late payment letter generator · Late payment interest calculator · Pay by invoice
Letting agents: your questions
Yes, and that is the point: card acceptance for rent is underwritten through the gateway like any other merchant activity, so a late payer can clear arrears with the card in their pocket rather than a transfer they keep postponing. How card costs are handled is agreed in your pricing before you go live.
Carefully, and we are precise about it: funds are held by the licensed institution you are matched with and safeguarded under FCA e-money rules. That is a different regime from your client-money duties as an agent, which stay governed by your regulator and CMP scheme. Your specialist walks through how the structure maps to your obligations before anything is signed.
Each tenancy has its own named IBAN, so incoming payments arrive pre-attributed. Reporting shows paid, part-paid and missing by property, the day it happens.
Check if we can help
Tell us what you need. You’ll deal with one team, with the group’s licensed institutions behind it, and get a straight answer either way.